Making an appointment is as simple as picking up the phone and calling our office. Your may become our patient either by making the appointment yourself or through a physician referral. The New Patient Coordinator will be your first contact with our office. Our New Patient Coordinator will answer any questions and address any concerns you may have or direct you to the appropriate person. We want this first contact with our office to go as smoothly as possible.

The New Patient Coordinator will work with you to make an appropriate initial appointment with one of our physicians. As part of this process, you will be asked to provide necessary information including your diagnosis, the name of your referring physician and your insurance coverage. We will need all records pertaining to your illness from your doctors and will help you obtain them. The registration paperwork will be mailed to you for your convenience and should be brought to your first appointment.

We also welcome the opportunity to provide second opinions. We know how stressful initial diagnosis is, and we strive to deliver complete and accurate information as informatively and compassionately as possible. Be assured that our exceptional physicians will do their very best to help you.

We strive to keep waiting time to a minimum, but please realize that delays can occur due to emergencies and unforeseen patient needs.

We ask that you always:

• Bring insurance cards.
• Let us know whenever you change your address, telephone number, employment and marital status or insurance.
• Bring a list of all medications that you are currently taking (including over-the-counter remedies, vitamins and herbal supplements.)
• Write down any questions or concerns that you may have to discuss with your physician
• If you wish, bring someone with you to help listen to your physician's comments and responses to your questions.
• Make your next appointment every time you visit the Oncology Center. This includes lab, physician, medication, and radiology appointments.

We understand that emergencies and special needs can occur, and we will do our very best to accommodate your specific needs. We request that should you need to cancel an appointment that you provide as much notice as possible in order for us to enable another patient to see the doctor.

Once you make an appointment, all facets of our services –from the latest research findings to the most advanced technology- will be made available for your healing.

CHEMOTHERAPY APPOINTMENTS

Our chemotherapy suite is open 8:30 AM to 6:00 PM Monday through Friday. Appointments are scheduled based upon the length of your treatment. We will do our best to accommodate your appointment time requests.

• Chemotherapy teaching is scheduled with a certified oncology nurse prior to your first treatment
• Arrive ten minutes prior to your chemotherapy appointment to have your blood work done
• Wear comfortable clothing (patients tend to feel chilly while receiving treatment)
• Bring a snack and or lunch if your treatment will extend through the lunch hour
• Ask questions
• Your nurse will be available to discuss any concerns
• We provide TVs, DVDs and players. Please select a movie on site or bring one of your own
• Pillows and blankets are provided or you may bring one from home
• There are vending machines offering juice, water and snacks
• The building doors lock at 5:00 PM so please arrive prior to that time and remind your family and friends coming to take you home. Should you arrive after 5 PM proceed to the front of the building and use the phone provided to contact our front desk staff. They have the ability to remotely unlock the door.